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The Aging at Home Guide

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CONSUMER DIGITAL SAFETY GUIDE

CONSUMER DIGITAL SAFETY GUIDE

FTC CONSUMER DATA · 4 MIN READ

CONSUMER DIGITAL SAFETY GUIDE

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FTC data show Americans reported $3.5 billion lost to imposter scams in 2025. Is your older parent protected?

Americans Lost $3.5 Billion to Imposter Scams in 2025.

Americans Lost $3.5 Billion to Imposter Scams in 2025.

Scammers may reach older adults through phone calls, texts, emails, fake security alerts, and impersonation attempts. A few practical safeguards can make it easier to pause, verify, and respond.

Is your older parent protected? Take our 3-question quiz to find out.

Source: Federal Trade Commission consumer and fraud data, 2025–2026.

Older woman speaking on a phone

Illustrative image. Replace with a properly licensed asset before publication.

Older woman speaking on a phone
Older woman speaking on a phone

Illustrative image. Replace with a properly licensed asset before publication.

Stock photo. Used for illustrative purposes.

Check Your Parent’s Scam Readiness: 3 Questions

Check Your Parent’s Scam Readiness:

This quick check is not a security audit. It is a simple way to identify where a little extra protection may help.

Question 1 of 3

How often does your parent answer calls from unknown numbers?

Rarely or never

Why older adults are often targeted

Imposter scams work by creating urgency and trust. A caller may claim to be a family member, bank representative, government employee, or technology provider.

Caller ID is not proof of identity. Scammers can spoof phone numbers, use leaked personal information, and pressure people to act before they have time to verify the story.

The most useful protection is layered: pause before responding, verify through a trusted number, monitor important accounts, and make it easier for family members to notice warning signs.

RULE OF THUMB

Never transfer money, share a verification code, or provide sensitive information because of an unexpected call or message.

RULE OF THUMB

Never transfer money, share a verification code, or provide sensitive information because of an unexpected call or message.

Give your family one more layer of protection

What Aura can help your family monitor

Aura is a paid digital-safety service that brings monitoring, alerts, privacy tools, and family support features together. Availability depends on the selected plan and setup.

AI-powered scam call and message protection

Helps screen or block suspicious calls, spam, scam texts, and robocalls on supported devices and plans.

AI-powered scam call and message protection

Helps screen or block suspicious calls, spam, scam texts, and robocalls on supported devices and plans.

Identity and dark-web monitoring

Alerts users when personal information, credentials, or identity details may appear in exposed data.

Identity and dark-web monitoring

Alerts users when personal information, credentials, or identity details may appear in exposed data.

Three-bureau credit monitoring

Monitors activity across the major credit bureaus and can alert users to potential new-account or credit activity.

Three-bureau credit monitoring

Monitors activity across the major credit bureaus and can alert users to potential new-account or credit activity.

Financial transaction alerts

Linked financial accounts can receive alerts about unusual or over-limit activity, subject to the plan and account setup.

Financial transaction alerts

Linked financial accounts can receive alerts about unusual or over-limit activity, subject to the plan and account setup.

Privacy and data removal

Helps request removal of personal information from selected data brokers and people-search sites.

Privacy and data removal

Helps request removal of personal information from selected data brokers and people-search sites.

Family visibility with consent

Where available on the selected plan, Trusted Family Access can help families support an older adult while respecting their privacy and independence.

Family visibility with consent

Where available on the selected plan, Trusted Family Access can help families support an older adult while respecting their privacy and independence.

Why Aura?

Aura is a set of monitoring, alerting, privacy, and digital-safety tools that may help families notice problems sooner and respond more confidently.

Why older adults are often targeted

Imposter scams work by creating urgency and trust. A caller may claim to be a family member, bank representative, government employee, or technology provider.

Caller ID is not proof of identity. Scammers can spoof phone numbers, use leaked personal information, and pressure people to act before they have time to verify the story.

The most useful protection is layered: pause before responding, verify through a trusted number, monitor important accounts, and make it easier for family members to notice warning signs.

Give your family one more layer of visibility

Aura is not a guarantee against scams. It is a set of monitoring, alerting, privacy, and digital-safety tools that may help families notice problems sooner and respond more confidently.

Affiliate disclosure: We may receive compensation if you enroll through our link, at no additional cost to you.

We may receive compensation if you enroll through our link, at no additional cost to you.

About this guide

This consumer guide was prepared for general educational purposes using public consumer-protection information and publicly available product details. It is not legal, financial, or cybersecurity advice, and it is not endorsed by the Federal Trade Commission.

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